Hard Rock Heaven Hotel - Riviera Maya

ex. Aventura Spa Palace

Km 72, Carr. Cancun-Chetumal Puerto Aventuras 7771, Riviera Maya, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Heaven Hotel - Riviera Maya

Wi-Fi

Wi-Fi in rooms

Parking

Valet parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Swim-up bar

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Editorial review:

This large and serene adults- only resort is staffed by welcoming personnel known for their attention to detail. It features sublime seaside grounds, a plethora of swimming pools, an amazing spa, a slew of activities ranging from yoga to climbing to tennis to water sports (and access to the other Palace resorts via free shuttle), a variety of restaurants and comfortable rooms.

Overview

Overlooking the Caribbean Sea, the spectacular 5-star Hard Rock Heaven Hotel offers an indoor swimming pool, an outdoor swimming pool and a nightclub. The hotel opened its doors in 1996 and was remodeled in 2004.

This hotel is located in a recreational area, 1.6 km from Xcaret Eco Theme Park, Temazcal Natura and Oasis Beach.

This hotel is ideally based near a cove and a national park.

Hard Rock Heaven Hotel can be reached in 70 minutes by car from Cancun International airport.

Rooms

Hard Rock Heaven Hotel offers 1200 modern rooms with marble bathrooms. Some rooms at Hard Rock Heaven Hotel have a view over the garden. The guestrooms feature tile floor and hand-crafted furnishing.

Eat & Drink

The onsite outstanding restaurant entices with Mediterranean dishes. Guests are invited to the Fresh Juice bar to unwind with a drink. Serving an array of dishes, Mango's are just 1000 meters away.

Services

Hard Rock Heaven Hotel also offers cars and bicycles for rent.

Relax

Guests can revive with reflex massage and steam baths. Such fitness options as yoga classes, a gym and fitness classes are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   1200.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/ Facilities for disabled
  • Ice machine

Sports & Fitness

  • Aqua fitness
  • Scuba diving
  • Cycling
  • Tennis court
  • Golf course
  • Aerobics
  • Fitness center
  • Mini golf
  • Basketball
  • Volleyball
  • Tennis

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • In-room breakfast
  • All inclusive
  • Restaurant buffet
  • Swim-up bar
  • Bar/ Lounge area
  • Cafe
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting room
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Live entertainment
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Theater
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Balcony
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bath/ Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  10 am

How to reach hotel

hotel Hard Rock Heaven Hotel - Riviera Maya Riviera Maya location
Show big map »

Hotel Address:

Km 72, Carr. Cancun-Chetumal Puerto Aventuras 7771, Riviera Maya, Mexico, 77710

Get directions
City Center
  • Riviera Maya
    19.9 km
Airports
Beaches
  • Xpu-ha Beach
    1.4 km
  • Oasis Beach
    1.5 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    1200

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHard Rock Heaven

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Club Deluxe One-Bedroom Double Room
Bed type: Double bed or 2 Single beds
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— Less information+ More information
Room facilities
    Club Deluxe One-Bedroom Quadruple Room
    Bed type: Sleeping arrangements for 4 persons
    Check Prices
    — Less information+ More information
    Room facilities
      Hard Rock Heaven photos Room
      Double Room
      Bed type: King-size bed or Double bed or Double beds
      Size: 45 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Standard|Rock Royalty Platinum King

      Room facilities
        Grand Two Room Double Room
        Bed type: Double bed
        Check Prices
        — Less information+ More information
        Hard Rock Heaven photos Room
        Suite
        Bed type: Double bed or 2 Single beds
        Size: 240 m²
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Hard Rock Heaven photos Room
          Two-Bedroom Suite
          Size: 240 m²
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information
          Room facilities
            Hard Rock Heaven photos Room
            Superior Deluxe Double Room
            Bed type: King-size bed or Twin beds
            Size: 45 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities
              Hard Rock Heaven photos Room
              Superior Deluxe Quadruple Room
              Bed type: Sleeping arrangements for 4 persons
              Size: 45 m²
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Hard Rock Heaven photos Room
                Deluxe Double Room
                Bed type: Double bed or King-size bed or 2 Single beds
                Size: 90 m²
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                Deluxe|Deluxe Platinum Sky Terrace

                Room facilities
                  Deluxe Junior Suite
                  Bed type: Double bed or 2 Single beds
                  Check Prices
                  • Air conditioning
                  — Less information+ More information
                  Room facilities
                    Deluxe Family Room
                    Bed type: Double bed or 2 Single beds
                    Check Prices
                    — Less information+ More information
                    Deluxe Family Quadruple Room
                    Bed type: Sleeping arrangements for 4 persons
                    Check Prices
                    — Less information+ More information
                    Hard Rock Heaven photos Room
                    Diamond Double Room
                    Bed type: Double bed or King-size bed or Twin beds
                    Size: 45 m²
                    Check Prices
                    • Air conditioning
                    • Private bathroom
                    — Less information+ More information

                    Deluxe|Deluxe Diamond Special

                    Room facilities
                      Hard Rock Heaven photos Room
                      Diamond Suite
                      Bed type: Double bed or 2 Single beds
                      Size: 45 m²
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities

                        How to reach hotel

                        hotel Hard Rock Heaven Hotel - Riviera Maya Riviera Maya location
                        Show big map »

                        Hotel Address:

                        Km 72, Carr. Cancun-Chetumal Puerto Aventuras 7771, Riviera Maya, Mexico, 77710

                        Get directions
                        City Center
                        • Riviera Maya
                          19.9 km
                        Airports
                        Beaches
                        • Xpu-ha Beach
                          1.4 km
                        • Oasis Beach
                          1.5 km
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  10 am
                        • Number of rooms:
                          1200

                        Hotel Awards

                        MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHard Rock Heaven

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Mexico

                        Use Badge

                        Hard Rock Heaven Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        Local attractions

                        • Dolphin Discovery - 1.5 km
                          Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
                        • ecopark Kantun Chi - 4.7 km
                          Federal Highway 307, Puerto Aventuras
                        • Chankanaab Park - 13.0 km
                          Carr. Costera Sur Km 9.5
                        • Fatima Bay - 1.5 km
                          301 Punta Matzoma, Puerto Aventuras
                        • Xcaret Eco Theme Park - 12.4 km
                          Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen

                        Near the hotel

                        • Dolphinaris Park Riviera Maya - 920 m
                          km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
                        • Xpu-ha Beach - 1.4 km
                          Puerto AventurasMexico
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  10 am
                        • Number of rooms:
                          1200

                        Hotel Awards

                        MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHard Rock Heaven

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Mexico

                        Use Badge

                        Hotels nearby
                        Las Villas Akumal
                        4 stars
                        18 km
                        Cities nearby

                        Hard Rock Heaven Reviews

                        Guest reviews are submitted by our customers after their stay at Hard Rock Heaven

                        Average guest rating

                        9.2out of 10
                        Superb
                        Based on 47 reviews

                        Rating by category:

                        Service
                        9.2
                        Rooms
                        9.4
                        Value
                        9.1
                        Location
                        8.8

                        Guest reviews

                          How to reach hotel

                          hotel Hard Rock Heaven Hotel - Riviera Maya Riviera Maya location
                          Show big map »

                          Hotel Address:

                          Km 72, Carr. Cancun-Chetumal Puerto Aventuras 7771, Riviera Maya, Mexico, 77710

                          Get directions
                          City Center
                          • Riviera Maya
                            19.9 km
                          Airports
                          Beaches
                          • Xpu-ha Beach
                            1.4 km
                          • Oasis Beach
                            1.5 km
                          Hotel information
                          • Check-in:
                            from  3 pm
                          • Check-out:
                            until  10 am
                          • Number of rooms:
                            1200

                          Hotel Awards

                          MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHard Rock Heaven

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in Mexico

                          Use Badge